PRODUCT DETAILS
- New Comers® Baby Pillow with Super Soft Imported Fabric|1 Month to 5 Year Kids Pillows| Animal & Cartoon Prints| Infant Pillow for Sleep, Bed Set, Head Shaping ,Neck Support-12 x 18 inÂ
- New Comers Pillows range are made with super soft imported fabric and attractive animal and cartoon print, 100 super soft micro recron filling that gives complete comfort to your kids while sleeping, very light weight and travel friendly , easy to wash
- SIZE - Approx. 12 inches X 18 Inches, Large Size Pillow that help with Baby’s Shoulder Support too and can be used as the Baby Grows .Take-it-everywhere he or she goes. Versatile used as a travel pillow for camping, backpacking, airplanes, at School and road trips.
- SKIN FRINDLY- 100% Cotton Fabric hypoallergenic Breathable & Soft to the touch. Your little one will absolutely love the luxurious feel .100% Microfiber Filling pillow provides the comfort and support your baby needs. Right amount of fluff, your baby will sleep peacefully, preventing common infancy neck and head problems.
- MOST COMFORTABLE PILLOW - Our lightweight and compact baby flat head pillow can easily double as a stroller pillow, lounger cushion, bassinet or crib pillow and as a tummy time pillow! You can easily slip it in your diaper backpack or bag and you’re good to go!
- USES - Baby Pillows use it again and again and see it keep its shape for a long time because of its special filling material. Pillows are Machine Washable, sun dry or low tumble dry. Get softer after wash. Proudly made in INDIA
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REVIEWS
Refund Policy
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
We accept returns if the product is damaged or defective.
To start a return, you can contact us at support@newcomers.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at support@newcomers.in.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
CASH ON DELIVERY TERMS
Placing "cash on delivery" order for fun and and refusing it at the time of delivery is a punishable cybercrime. Please place "cash on delivery" order only if you want to accept the parcel.
We provide "cash on delivery" service in India only for customers' convenience, in all other countries, we accept only online payments. Please do not misuse this service.
Open delivery is not available. Each parcel is Seal packed and they are having insurance to Protect it from Fraud. Under this insurance policy, no one can open it before paying the full order amount. Though we have 7 days "No Question Asked" Return policy, under which if you don't like the product then you can ask for refund or exchange. Mail us at contact@newcomers.in (Mon to Sat, 9:00 am to 6:00 pm)
Card payment is not available in "cash on delivery" payment method. If you want to use card then pay online using 0ur online payment options.
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("Website"). By placing an order through this Website you will be agreeing to
the terms below. These are provided to ensure both parties are aware of and
agree upon this arrangement to mutually protect and set expectations on our
service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our
website but from time to time there may be a stock discrepancy and we will not
be able to fulfill all your items at the time of purchase. In this instance, we will
fulfill the available products to you, and contact you about whether you would
prefer to await restocking of the back-ordered item or if you would prefer for us
to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and
destination of the items in the order. Shipping payment will be collected
with the purchase.
This price will be the final price for shipping cost to the customer.
3. Returns
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@newcomers.in. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at support@newcomers.in.
3.1Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
3.2 Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
3.3 Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
3.4 Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@newcomers.in. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at support@newcomers.in.
3.5 Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
3.6 Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
3.7 Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
3.8 Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
4. Delivery Terms
4.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days
4.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 days. This
varies greatly depending on the courier you have selected. We can offer
a more specific estimate when you are choosing your courier at the checkout.
4.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment of an order
Our warehouse operates on Monday - Friday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.
4.4 Change Of Delivery Address
For a change of delivery address requests, we can change the address at
any time before the order has been dispatched.
4.5 P.O. Box Shipping
New Comers will ship to P.O. box addresses using postal services only. We are
unable to offer couriers services to these locations.
4.6 Military Address Shipping
We can ship to military addresses using USPS. We are unable to offer
this service using courier services.
4.7 Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and
dispatch the rest of the order.
4.8 Delivery Time Exceeded
If the delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation
5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.
6. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer
service with the next steps.
7. Duties & Taxes
7.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the
website
7.2 Import Duties & Taxes
Import duties and taxes for international shipments will be pre-paid, without
any additional fees to be paid by the customer upon arrival in the destination country
8. Cancellations
If you change your mind before you have received your order, we can
accept cancellations at any time before the order has been dispatched. If an
order has already been dispatched, please refer to our refund policy.
9. Insurance
Parcels are insured for loss and damage up to the value as stated by the
courier.
9.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed
their investigation into the claim.
9.2 Process for parcel lost in transit
We will process a refund or replacement as soon as the courier has conducted an
investigation and deemed the parcel lost.
10. Customer service
For all customer service inquiries, please email us at https://newcomers.in